Terms of use


The present general conditions of sale are concluded between the seller (see legal notice) and any person wishing to make a purchase via this website, hereinafter referred to as the buyer. By validating his/her order, the Customer declares that he/she accepts without reservation the terms of the order and the entirety of these general conditions of sale, and declares that he/she has the capacity to enter into a contract with the Vendor.


The purpose of the present conditions of sale is to define the contractual relationship between the seller and the buyer, and the conditions applicable to any purchase made through the present merchant site. The present conditions of sale shall prevail over any other general or particular conditions not expressly approved by the seller. The seller reserves the right to modify its terms and conditions of sale at any time without prior notice: the conditions applicable will be those in force at the date of the buyer's order.


The products or services offered are those which are presented on the present commercial site and which are accompanied by a detailed description. These products and services are offered within the limits of available stocks (stock visible on the site). If a product or service is unavailable after an order has been placed, the seller will inform the buyer by e-mail: the order will be automatically cancelled and no debit will be made.


The prices shown on the present site are inclusive of all taxes (VAT + other applicable taxes) and exclude processing and transport costs, which are applied and detailed when the order is placed. The seller reserves the right to modify its prices at any time: products and services are invoiced on the basis of the rates in force at the time the order is validated, subject to availability.

In the case of exports, products are sold net of tax. Any customs and import duties are always payable by the customer.


The buyer who wishes to purchase a product or service online via the site must follow the online ordering process, which includes an identification phase, a phase of verification and validation of the products and services chosen, a payment phase in accordance with the conditions laid down, and an order and payment confirmation phase. Confirmation of the order implies acceptance of these terms and conditions of sale, acknowledgement of full knowledge of them, and waiver of the right to invoke one's own terms and conditions of purchase or any other terms and conditions. All data supplied and the recorded confirmation shall constitute proof of the transaction. The seller will send confirmation of the registered order by e-mail, which will constitute acceptance of the order.


Payment is due at the time the order is placed. On-line payments are made via a secure system so that no third party can have access to the data transmitted on this occasion.


Deliveries are made to the address indicated on the order form within the geographical limits specified above.


Non-professional purchasers have a 14-day cooling-off period from delivery of their order to return the product to the seller for exchange or reimbursement without penalty. Returns must be made in their original condition (packaging, accessories, instructions, etc.), in such a way as to enable them to be remarketed as new, and accompanied by a copy of the purchase invoice. Return shipping costs are at the buyer's expense.


All products and services supplied are covered by the legal warranty stipulated in articles 1641 et seq. of the French Civil Code. In the event of non-conformity, it may be returned to the seller, who will take it back, exchange it or reimburse it. Return shipping costs are always at the buyer's expense.
All claims, requests for exchange or reimbursement must be made according to the procedures specified on the site, with a reasoned claim and a copy of the invoice, within thirty days of delivery.


All elements of this site are and remain the exclusive intellectual property of the seller. Use for private purposes only is authorized. Any partial or total reproduction of all or part of the elements appearing on this site is forbidden.


These general terms and conditions of sale are governed by Belgian law.

In the event of a dispute, the courts of Verviers shall have sole jurisdiction.