Terms of use

PREAMBLE

The General conditions of sale are concluded between any person wishing to make a purchase via this website, below, the buyer and the seller (see legal notices). By validating his order, the customer accepts without reservation the terms thereof as well as the entirety of the present general conditions of sale and States have the capacity to enter into a contract with the seller.

1 OBJECT

The present conditions of sale aim to define the contractual relationships between the seller and the buyer as well as the conditions applicable to any purchase made through the merchant site. The present conditions of sale will prevail on all other terms and conditions or specific non expressly authorised by the seller. The seller reserves the right to change its general conditions of sale at any time without notice: the applicable conditions are those in force on the date of the order by the buyer.

2. FEATURES OF THE GOODS AND SERVICES OFFERED

The products or services offered are those which are presented on the merchant site, and which are accompanied by a detailed description. These products and services are offered within the limit of available stocks (stock visible on the site). In case of unavailability of the product or service after placing the order, the seller will notify buyer by mail: the order will be automatically cancelled and no debit will be made.

3 RATES

Extras on the merchant site prices are all taxes included (VAT + other taxes) excluding costs of treatment and transport which are applied and detailed when ordering. The seller reserves the right to change its prices at any time: the products and services are charged on the basis of the rates in force at the time of the order, subject to availability.

In the case of exports, the products are then sold duty-free. Customs and import charges are always the responsibility of the customer.

4 ORDERS

The buyer who wishes to buy a product or service online via the site must follow the online order process which includes an identification phase, a phase of verification and validation of products and services chosen, a phase of payment in the conditions and a phase of confirmation of the order and the regulations. The confirmation of the order led to the acceptance of the present conditions of sale, recognition in having perfect knowledge and the waiver of its own conditions of purchase or other conditions. All of the data supplied and recorded confirmation shall be evidence of the transaction. The seller will send by mail electronic confirmation of registered order which will be worth acceptance of the order.

5 PAYMENT

The price is due with order. Online payments are made by a secure system so that no third party can have access to data transmitted on this occasion.

6. DELIVERY

Deliveries are made to the address specified in the purchase order within the above specified geographic boundary.

7 WITHDRAWAL

Non-professional buyers receive a withdrawal period of 14 days from the delivery of their order to return the product to the seller for Exchange or reimbursement without penalty. The returns shall be made in the full original state (packaging, accessories, notice...) allowing their re-marketing to new condition and accompanied by a copy of the purchase invoice. The return costs will be charged to the buyer.

8 GUARANTEES

All products and services benefit from the legal guarantee provided for by articles 1641 and following of the civil Code. If not, it may be returned to the seller who will take it over, Exchange it, or refund. Return fees will still be charged to the buyer.
All complaints, requests for Exchange or refund must be made according to the terms set forth on the site, with reasoned claim and a copy of the invoice, within 30 days of delivery.

9. INTELLECTUAL PROPERTY

All elements of this site are and remain the exclusive intellectual property of the seller. The only use for private use is permitted. Any reproduction, partial or total of all or part of the items appearing on this site is prohibited.

10. SETTLEMENT OF DISPUTES

These general terms of sale are subject to Belgian law.

The language of this contract is the French language in case of dispute, only the courts of Verviers will be competent.