TABLE OF CONTENTS

Table of contents

1

Identification - purpose - scope

3

Article 1. Vendor identification

3

Article 2. Applicable definitions

3

Article 3. Subject

4

Article 4. Acceptance of the General Terms and Conditions of Sale

4

Article 5. Modification of the General Terms and Conditions of Sale

5

Article 6. Full disclosure clause

5

Online account

5

Article 7. Account management

5

Article 8. Modifications to the Features

5

Operational clauses

6

Article 9. Products offered

6

Article 10. Orders

6

Article 11. Delivery

6

Article 12. Reservation of title

7

Article 13. Intellectual property rights

7

Article 14. Termination and breach of contract by the Seller

7

Settlement clauses

7

Article 15. Prices

8

Article 16. Payment

8

Article 17. Withdrawal

9

Warranties - liability

9

Article 18. Warranty

9

Article 19. Liability

10

Article 20: Force majeure

10

Data

11

Article 21. Processing of personal data

11

Miscellaneous

11

Article 22. General

11

Article 23. Applicable law and jurisdiction

12


IDENTIFICATION - PURPOSE - SCOPE



- Article 1 - Vendor identification


1.1 Trade name: WATTUNEED
1.2 Company name: Solar-Tech Engineering
1.3. Registered office: Rue Henripré 12, 4821 Andrimont
1.4. Contact details :
1.4.1. MOBILE PHONE NUMBER:
1.4.2. E-mail:
1.4.2.1 Technical support: technique@wattuneed.com
1.4.2.2 Quotation service: quotation@wattuneed.com
1.4.2.3 Shipping assistance: expedition@wattuneed.com
1.4.2.4 Billing service: facturation@wattuneed.com
1.4.2.5 After-sales service: sav@wattuneed.com
1.4.2.6 Graphic/web design service: graphiste@wattuneed.com
1.5. Company number: n°0898.969.868
1.6. VAT number: BE0898969868



- Article 2 - Applicable definitions

2.1. For the purposes of these General Terms and Conditions of Sale, the following terms shall have the following meanings:

2.1.1 "Buyer": The natural or legal person who enters into a sales contract with the Seller for one of its Products. This person may be a Consumer or a Company.

2.1.2 "Catalogue": all the Products and Services marketed by the Seller that can be found on the www.wattuneed.com website, with detailed descriptions.
2.1.3 "Account": The personal interface that the Buyer can create and access via the www.wattuneed.com website, enabling him/her to access his/her data, place orders and manage his/her profile and Account, among other things.
2.1.4 "Agreement": The Agreement concluded between the Seller and the Buyer, including these General Terms and Conditions of Sale.
2.1.5 "Consumer": The natural person acting for non-professional purposes in accordance with article I.1, 2° of the Code of Economic Law.
2.1.6 "Indirect Damage": Indirect Damage is the direct consequence of Direct Damage and includes, but is not limited to, any financial or commercial loss, any commercial disturbance whatsoever, any increase in costs and other overheads, loss of profit, loss of brand image, any postponement or disruption in the planning of projects or activity, loss of data and its consequences, ...
2.1.7 "Company": A natural or legal person pursuing an economic goal on a long-term basis, in accordance with article I.8, 39° of the Code of Economic Law;
2.1.8 "Features": the services to which Buyers with an Account have access via the www.wattuneed.com website;
2.1.9. "Force majeure": In addition to the circumstances usually accepted by doctrine and the courts, the following cases in particular are considered as "force majeure": legislative and regulatory changes, fires, storms, floods, total or partial strikes, particularly of postal services and means of transport and/or communications, lockdowns, epidemics, natural disasters, terrorist acts, wars, electrical surges and shocks, electromagnetic shocks, storms, radiation from solar eruptions, cooling system and computer equipment failures, blockages and slowdowns of electronic communications networks, water, gas or electricity distribution networks, computer viruses and hacking, and more generally any event unforeseeable by the Parties.
2.1.10. "Party": Indifferently, one of the Parties to the present General Terms and Conditions of Sale.

2.1.11. "Products": the Products marketed by the Vendor and appearing in the Catalogue, in particular of the type :

2.1.11.1. solar panels ;
2.1.11.2. solar kits ;
2.1.11.3. inverters and converters;
2.1.11.4. solar batteries ;
2.1.11.5. regulators and mountings.
2.1.12. "Service": any service (installation, maintenance, support, etc.) performed by the Seller; "Seller": SOLAR-TECH ENGENEERING, better identified under Article 1 of these General Terms and Conditions of Sale.
2.1.13. "Apparent defect": A defect that the Buyer should have been able to detect by normal inspection.

2.2. Unless otherwise specified, plurals include singulars and vice versa.
2.3. Terms which are not defined are understood in their common meaning.
2.4. Unless otherwise specified, the enumerations in these General Terms and Conditions of Sale are never exhaustive.


- Article 3 - Purpose


3.1. These General Terms and Conditions of Sale, proposed by the Vendor, are intended to govern the sale of Products and Services by the Vendor to the Buyer.


- Article 4 - Acceptance of the General Sales Conditions


4.1 By placing an order for a Product or Service with the Vendor, the Buyer unreservedly accepts the present General Terms and Conditions of Sale, which he/she may have read beforehand.
4.2. In the absence of written acceptance by the Vendor, the present General Terms and Conditions of Sale exclude all general and/or special terms and conditions of purchase of the Buyer. No deviation from these General Terms and Conditions of Sale will be accepted without written confirmation from the Seller.
4.3. Placing an order also implies that the Buyer has read the Data Protection Policy.


- Article 5 - Modification of the General Sales Conditions


5.1. The Vendor reserves the right to modify its General Terms and Conditions of Sale at any time without prior notice. The applicable conditions will be those in force at the time of the Buyer's order.


- Article 6 - Full disclosure clause


6.1. The Buyer acknowledges having received all relevant information concerning the Products sold by the Vendor prior to the conclusion of the Sales Agreement.


- Article 7 - Online account Account management


7.1. The Buyer may create an Account on the www.wattuneed.com website in order to view his orders and to benefit from various functionalities.
7.2. The Buyer is responsible for the validity and currency of the information provided when creating or managing his/her Account.
7.3. The Buyer is responsible for the security and confidentiality of his/her Accounts, terminals, passwords and connection. Consequently, the Buyer accepts responsibility for any activity carried out from or through his/her Account.
7.4. The Buyer shall not create more than one Account and undertakes not to create a new one if the first Account has been deleted by the Seller, for whatever reason, without first requesting the Seller's authorization.
7.5. The Vendor reserves the right to refuse access to the Account, to close an Account, to remove content if the Buyer holding said Account violates any applicable law or any provision of the General Terms and Conditions, including failure to pay an invoice when due, or the adoption of abnormal behavior that would not be adopted by a Buyer normally prudent and diligent in the normal use of his Account and the website. Where applicable, refusal of access may relate to a particular IP or MAC address.


- Article 8 - Modifications to Functionality


8.1. Given the need to develop the Features to meet the needs of Buyer demand, the Seller is constantly adapting and improving their scope. The Buyer therefore understands and accepts that the Features may be subject to modification. This means that some of them may be removed, modified or added to, without the Buyer being able to assert any right to any of them.

Whenever possible, the Seller will inform the Buyer of the most important modifications by e-mail or via a banner displayed on the Buyer's Account.




OPERATIONAL CLAUSES



- Article 9 - Product offering


9.1. All Products and Services offered by the Vendor, regardless of the medium on which they are listed, are described in good faith and as faithfully as possible in the Catalogue.
9.2. Any images presented to illustrate the Products and Services offered by the Vendor have no contractual value.
9.3. Products are offered while stocks last.
9.4. The Vendor may modify its offer of Products and Services at any time.
9.5. The Seller has the right to refuse to sell its Products depending on the availability and sufficiency of its stocks or for any other legitimate reason. The Vendor will then inform the Buyer by e-mail, the order will be automatically cancelled and no debit will be made.
9.6. All orders will only be accepted by the Vendor upon written confirmation thereof to the Buyer, or upon actual delivery of the Products.


- Article 10 - Orders


10.1. The Buyer who wishes to purchase a Product or a Service online via the site must follow the online ordering process, which includes an identification phase, a phase of verification and validation of the Products and/or Services chosen, a payment phase under the conditions provided and a phase of confirmation of the order and payment.
10.2. Confirmation of the order implies acceptance of these General Terms and Conditions of Sale by the Buyer, acknowledgement of having read them, and waiver of the right to invoke the Buyer's own terms and conditions of purchase or any other terms and conditions.
10.3. All data supplied and the recorded confirmation shall constitute proof of the transaction. The Vendor will send confirmation of the recorded order by e-mail, which will constitute acceptance of the order.


- Article 11 - Delivery


11.1. Delivery times are always given as an indication.
11.2 In the event of items being delivered on different dates due to availability, the delivery period is based on the longer period.
11.3. The Seller reserves the right to split deliveries at any time.
11.4. Products are delivered to the Buyer at the address indicated on the order.
11.5. Ownership of the Product(s) ordered is transferred to the Buyer upon receipt of full payment by the Vendor.
11.6 No delay in delivery may give rise to termination by the Buyer of the sales contract or to payment of damages by the Vendor. This clause does not apply when the Buyer is a Consumer.


- Article 12 - Reservation of title


12.1. Delivered Products remain the property of the Vendor until full payment of the price, including interest for late payment and any indemnities.
12.2. In the event of non-payment of the price on the due date, the Vendor has the right to take back the Products at the Buyer's expense; until the price of these Products has been paid in full, the Buyer may neither resell them, nor pledge them, without the Vendor's prior written agreement. The Buyer undertakes to notify the Vendor of any seizure by a third party of Products sold for which the price has not been paid in full. Likewise, the Buyer undertakes to inform the Vendor immediately in the event that the delivered and unpaid Products are located in premises rented by the Buyer.


- Article 13 - Intellectual property


13.1. All elements of the present site are and remain the exclusive intellectual property of the Vendor. They may only be used for private purposes. Any partial or total reproduction of all or part of the elements appearing on this site is forbidden.

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